With My Fios, you can: Pay, view or manage your bill easily or simply set up auto-pay.

Get support when you need it, with self-help tools that enable you to troubleshoot service issues or chat with us directly through the app.

Access internet tools that allow you to test your home network speed, set parental controls, configure your WiFi and more.

View your call logs, listen to voicemail and manage all your calling features in one app.

Connect to the Fios TV app and access featured movies and trending shows.

I need WiFi and a landline for Internet access, and a phone line for my life alert.

Its extremely difficult for me to walk, so I have all the premium channels.

I dont have food stamps, I dont have Medicaid, nor any government monies.

I have a rare neurological disorder that only approx.

Americans.

I still have a port imbedded in my chest (for chemo) and am told it will have to remain, for another 5 years.

I mention this because, while I love my FiOS, I will have to negotiate for a smaller bill, as their prices are very high.

I do so, because as I said, when all is working well, I have a crystal clear picture and (unlike Verizon wireless), their customer service is great.

Wish I could say that about Verizon wireless, a totally different company, by the way.

I was so thrilled to get his Understanding and empathy that I will tell everyone of the kindness of Fios Verizon.

I know you can trace who it was and commend him for making me a happier customer.

I was going to go back to Optimum to get lower rate but the fees to change up are awful.

I always can use a lower rate and if you can Help seniors it would still be appreciated.

I also that day had a tech glitch with my remote control and changing to my Roku box from cable stations..

The tech that assisted me was kind and patient and he walked me thru it and it was a successful Process.

I can now change to my Roku without having to get up and do it manually.

So, overall I had a positive experience with Both phone reps and I am quite satisfied.

But service is good and fast No more buffering and loading Thank you very much Joan Giangola.

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